Proceedings of the Ninth International Workshop on Video Processing and Quality Metrics for Consumer Electronics (VPQM 2015), Chandler, AZ, February 5-6, 2015

Measuring Video Quality in the Network: From Quality of Service to User Experience

Nicolas Staelens; Margaret H. Pinson; Philip J. Corriveau; Filip De Turck; Piet Demeester

Abstract: Consumers demand video delivery to a wide variety of multimedia capable playback devices in dissimilar contexts. Monitoring the quality of the network provides a preliminary indication of the video quality end-users can expect. However, more advanced measurements are needed to reliably predict perceived quality. In this paper, we provide information on how to measure video quality, from leveraging fundamental and pure network measurements all the way to modeling and measuring perceived video quality. Currently, video quality research is migrating towards measuring Quality of Experience and User Experience, which is known to be highly subjective and dynamic. Therefore, we also present and discuss the research challenges resulting from this change in focus in more detail.

Keywords: subjective testing; video quality metrics; quality of experience (QoE); user experience (UX)

For technical information concerning this report, contact:

Margaret H. Pinson
Institute for Telecommunication Sciences
(303) 497-3579

To request a reprint of this report, contact:

Lilli Segre, Publications Officer
Institute for Telecommunication Sciences
(303) 497-3572

Disclaimer: Certain commercial equipment, components, and software may be identified in this report to specify adequately the technical aspects of the reported results. In no case does such identification imply recommendation or endorsement by the National Telecommunications and Information Administration, nor does it imply that the equipment or software identified is necessarily the best available for the particular application or uses.

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